Reflection on Relationship, Conflict and Campus Crisis

Relationships is everything. As matter of fact, relationship is inevitable. The chapter on relationship pinpoint finding a common ground. Its important to know where to meet students at their point of need. This includes identifying their problems, concerns and challenges. These issues are best done when we see their students point of view by being on the others person side. Then its possible for the students service practitioners to serve students better.

Managing student conflict is another concern. The solution to this is relationship, which might reduce the extent of the conflict. There are different approaches to confict management. these methods can be used interchangebly depending on the situation. Student Services Professional should be sensitive in resolving conflict. Because a small spark can cause a enourmos fire. Thus, its the duty of student service to confront the conflict and not suppress it. This bring an experience in some educational institutions which ignores the problems of the students. Later the problem becomes so big and expensive to solve. Something could have been done at a early stage to future problems.

Student personnel should be ready for crisis. These are unpredictable events which need immediate response. Two things are important in dealing with crisis: Forecasting and Continous Investigation. The students service must be in the position to predict what event might happen. at the sametime, continous investigation should be done. This is help to foresee any unseen events and plan adequately.